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    Shipping

    Thank you so much for your order. All our pre-sales orders will ship the first week of August, 2021.  Outside of pre-orders, all orders will typically process to ship within 48 hours.

    Canada Shipping Information:

    Our average shipping time within Canada is around 3-7 business days and is shipped via Canada Post (trackable.)

    All orders in Canada are charged in CAD. 

    Orders with a total of $90 and over will receive free shipping. For orders under $90, the shipping cost is calculated at checkout, and you may upgrade your shipping option for faster service if required.

    United States Shipping Information:

    Our average shipping time within the United States is 7-14 business days and are shipped via Canada Post/USPS (trackable.)

    Orders in the US are charged in USD. 

    All orders $90 and over will receive free shipping. For orders under $90, the shipping cost is calculated at checkout, and you may upgrade your shipping option for faster service if required.

    PLEASE NOTE: US orders are subject to customs fees. Please see our Customs policy below:

    Wild Remedies is not responsible for paying fees or rates charged by customs. It is the customer's responsibility to pay customs fees and rates.

    If you refuse to accept your package at customs due to high customs fees, we are not responsible for refunding that order or reshipping the order via another carrier. The package will be abandoned at customs. If you want a refund on your order, please contact us at support@wildremediesshop.com

    Wild Remedies is not responsible for reshipping orders that are refused at customs. If customs refuses a package, sends it back to us, and we receive it back from customs, we can issue you a refund for the order only if we receive the package back and if the contents are in sellable condition.

    In the event the package is not returned to us by customs or is lost in transit, we cannot issue you a refund. We are not responsible for paying for the package to be returned to us or for reimbursing the customer for that cost.

    International orders/shipments may be subject to the possible opening of packages and inspection of goods by customs officials in the country of delivery.

    Wild Remedies is not responsible for orders that are held up at customs, damaged by customs, or refused entrance by customs due to this process.